Contact Us

We are always happy to hear from our members and visitors.

Whether you have a question about a competition, need assistance with an entry, would like to enquire about a prize, or simply want to get in touch, our team is here to help.

Contact Information

The Vault Entertainment Group Ltd

Email: hello@thevaultuk.co.uk

Website: www.thevaultuk.co.uk

Response Times

We aim to respond to all enquiries as quickly as possible and typically reply within 24–48 hours.

The Vault operates 7 days a week and enquiries can be submitted at any time.

While we are always open, response times may occasionally be slower during weekends, public holidays, or periods of high demand.

Our Commitment

We are committed to providing friendly, professional and transparent customer support.

Every enquiry is important to us, and we will always do our best to assist you promptly and fairly.

Whether you’re contacting us about a competition, prize, postal entry, website enquiry or a general question, we are here to help.

Thank You

Thank you for supporting The Vault.

We look forward to hearing from you and welcoming you to our growing community.

John

Founder, The Vault Entertainment Group Ltd

🖤 Family First

💛 Community Driven

🖤 Luxury Within Reach

🤍 Giving Back

🔐 Built on Trust